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Q. Is there a discount available for new customers?
A. A 10% discount is available when signing up for the newsletter. After subscribing, a confirmation email is sent with a unique discount code that can be used on the first order.
Q. Are there any offers on water filter systems?
A. Savings of up to 15% are available on selected water filtration systems. These offers include a range of options such as under-sink filters, countertop units, and portable solutions designed for both home and travel use.
Q. Are replacement filters available at discounted prices?
A. Discounts of up to 20% can be found on replacement filters through bundle deals, multibuy offers, and limited-time promotions. These deals make it more affordable to maintain clean and safe drinking water.
Q. How can customers save on water filtration products and accessories?
A. Regular promotions offer savings of up to 15% on selected water filters, bottles, and accessories. These offers are applied directly at checkout or through valid promotional codes.
Q. When does an order qualify for free UK delivery?
A. Free standard UK delivery is available on orders over £25. Delivery usually takes between 3–5 working days, providing a convenient and cost-effective shipping option.
Q. What is the return policy?
A. Unused items in their original packaging can be returned within 14 days of delivery for a full refund. Once the returned product is received and inspected, refunds are typically processed within 3–5 working days.