Q. Can I get any savings on emerald earrings?
A. You can save 45% on emerald earrings when you use the promo code provided above, including beautiful styles like the Honeycomb Inspired Emerald and Diamond Bee Stud Earrings in 9ct Yellow Gold and the Floral Vine Emerald Stud Earrings in 9ct Yellow Gold.
Q. Do they have any offer on the first order?
A. New customer can enjoy 10% off your first purchase by signing up for their mailing list. The discount code will be emailed to you and can be easily applied at checkout.
Q. Are there any deals available on sapphire earrings?
A. Customers can get 45% off sapphire earrings using the discount code provided above, including elegant designs like the Geometric Hex Sapphire Stud Earrings in 9ct Yellow Gold and the Gardenia Round Sapphire Clover Stud Earrings in 9ct Yellow Gold.
Q. Any benefit available on ruby pendants and necklaces?
A. Save up to 45% on selected ruby jewellery, including beautiful pieces like the Grand Deco Enamel & Ruby Pendant in 9ct White Gold and the Floral Round Ruby Pendant in 9ct Yellow Gold.
Q. How can I save money on jade jewellery?
A. You can save up to 15% on by using the coupon code provided above on the jade jewellery collection. These stunning pieces highlight the natural beauty of jade and are crafted to offer both elegance and balance, making your purchase stylish and more affordable.
Q. Is there a saving on May birthstone jewellery?
A. Enjoy up to 25% off on selected May birthstone jewellery. Featuring the stunning emerald, these pieces make meaningful gifts for birthdays or personal keepsakes, all while saving on timeless designs.
2-Year Warranty Coverage Every jewellery piece is protected by a 2-year warranty from the date of purchase, covering manufacturing defects and craftsmanship faults. This includes issues such as broken chains caused by structural defects, faulty earring backs, and problems with metal settings or construction. The warranty ensures customers receive reliable support if an eligible fault occurs during normal use within the coverage period.
The warranty does not cover accidental damage, improper handling, natural wear and tear, loss of items, or unauthorised repairs. Fading of plated finishes over time is also considered normal wear, although maintenance services may be available separately. To request warranty service, customers must provide proof of purchase and images of the issue for review. Once approved, the item can be sent for inspection, and repair or replacement will be arranged where applicable.
Repair Services and Replacement Support Repair services are available for items both within and outside the warranty period. After inspection, the appropriate solution may include repair, stone resetting, structural restoration, or replacement if necessary. Standard repair and replacement timelines typically take several weeks, depending on material availability and the complexity of the repair. Rare or unique gemstones may require additional time or alternative replacement options.