Q. What are the benefits of the Subscribe & Save programme?
A. Enjoy a 5% discount on every order, free delivery on orders over £39, and the flexibility to adjust or cancel your subscription at any time. Plus, you’ll never run out of your pet essentials with regular deliveries.
Q. Do they offer free delivery?
A. Yes, free delivery is available on orders over £39. For orders under £39, delivery charges apply based on location, size, and weight. Orders placed before 2 PM (Monday to Friday) are dispatched the same day.
Q. Are there any discounts available on pet products?
A. Yes, HugglePets offers discounts of up to 27% on pet products, including the HugglePets Plastic Dog Kennel (17% off) and Plastic Pet Stairs (27% off) as part of their ongoing sale.
Q. What is the return policy?
A. A 30-day return guarantee is offered for online purchases. Items must be returned in their original, unopened condition with all packaging intact. To expedite the process, include a note with your order reference. Returns should be sent to: PGO Building, Cooper Street, Wolverhampton, WV2 2JL.
Q. Are there any offers on pond and garden products?
A. Yes, there are discounts of up to 30% on selected pond and garden products. The sale includes pond filters, fish food, water treatments, and garden accessories—ideal for improving and maintaining your outdoor space.
Q. Are there any offers on bird and poultry products?
A. Yes, there are discounts of up to 25% on selected bird and poultry products. The sale includes items such as bird cages, feeders, toys, and poultry supplies—perfect for keeping your birds and poultry happy and healthy.