Q. Is there a discount for first-time customers?
A. Yes, new customers can get 10% off their first order by signing up on the website.
Q. How much discount is available on men’s merino wool clothing?
A. You can get up to 50% off on men’s merino wool clothing in the outlet section on the website.
Q. Are there any discounts available on Merino wool products?
A. Yes, the Merino Wool Outlet offers up to 15% off, while women’s Merino wool underwear and bras are available at up to 50% off.
Q. Is there a discount for students and graduates?
A. Yes, students and graduates can enjoy a 10% discount on their orders.
Q. What are the standard delivery options?
A. Standard delivery is free on all orders over £40 and takes approximately 5-7 business days.
Q. How do returns work on their website?
A. Returns on their website are accepted within 14 days of purchase, as long as the items are unused and in their original condition. The customer is responsible for return shipping unless the product is faulty.
Q. I have issues with the sizes. Do you have any size charts available?
A. Since they are international sellers, they have a size chart on the website with multiple size charts for men, women, and children. You can simply visit that page and can place the order accordingly.