Q. How can I get a discount on my first order?
A. You can get 10% off your first order by signing up for the newsletter. This also keeps you informed about new product launches, exclusive deals, and special promotions to help you save on future purchases.
Q. Are there any bundle sales available?
A. Yes, exclusive bundle deals are available on breastfeeding and baby care items, combining pumps with bras or accessories. These sets offer up to 10% savings and are designed for convenience and value.
Q. Is Klarna available as a payment option?
A. Yes, Klarna is offered as a payment method, allowing you to buy now and pay later. Flexible payment plans include Pay in 3 and Pay Later in 30 days. Simply select Klarna at checkout and follow the prompts to choose your preferred option.
Q. Are there special offers on other wearable breast pumps and nursing bras?
A. Yes, select wearable breast pumps like the M5 and various nursing bras are up to 20% off in the clearance sale, offering great savings on essential items.
Q. How can I determine the right flange size for wearable breast pumps?
A. Measure the diameter of your nipple (excluding the areola) and select a flange 1–3mm larger for optimal comfort and suction. Most pumps come with a standard 24mm flange, but different-sized inserts are available to ensure a better fit, reduce discomfort, and improve milk output.
Q. What is the warranty period for products?
A. The warranty period is 2 years in Europe and 1 year in other regions. It covers manufacturing defects and applies only to the country selected during purchase. Proof of purchase is required, and the warranty does not cover misuse, accidents, or wear and tear.
Q. Is free delivery available, and how long does delivery take?
A. Free delivery is available on orders over £20.99. For orders under this amount, delivery is typically completed within 3-5 business days, with a £4.00 delivery charge.
Q. What is the return policy?
A. Returns are accepted within 30 days of purchase, provided the items are unused and in their original condition. The customer is responsible for return shipping unless the product is faulty.