Pallet Online is a leading provider of pallet delivery services across the UK and Europe, catering to businesses seeking efficient transportation solutions. They specialise in handling parcels, documents, and freight items, ensuring timely and secure deliveries. Their services support all pallet sizes, including oversized pallets, and offer features like real-time tracking and exceptional customer care. With a user-friendly platform, customers can obtain instant quotes and book deliveries online, benefiting from a seamless and reliable service. Additionally, they offer resources such as upcycling ideas, showcasing their commitment to sustainability and community engagement.
The company is committed to environmental sustainability, implementing eco-friendly practices within the shipping industry. They emphasise the importance of sustainable pooling, which reduces waste and lowers costs for businesses. By sharing reusable pallets among multiple customers, this system minimises the need for new production and promotes efficient resource utilisation. Additionally, they provide guidance on eco-friendly packaging, encouraging businesses to adopt materials and methods that lessen environmental impact. These initiatives reflect their dedication to supporting green logistics and helping clients achieve their sustainability goals.
Their standard insurance policy provides coverage for the legal liability concerning loss or damage to goods during transit, rather than insuring the goods themselves or their full value. Their liability is limited to £5 per kilogram, in accordance with the Road Haulage Association (RHA) terms. This rate exceeds the industry standard of £1.30 per kilogram, offering customers enhanced peace of mind. It’s important to note that this insurance applies to UK and Ireland freight moving through their network. For international and truckload freight, insurance coverage may vary depending on specific circumstances. If the value of your goods exceeds £5 per kilogram, they recommend arranging additional insurance to cover the difference. Check out the voucher codes above to save money—just apply the code at checkout.
Q. What are the standard sizes and weight limits?
A. Standard UK sizes include quarter (120 cm x 100 cm x 60 cm, up to 250 kg), half (120 cm x 100 cm x 100 cm, up to 500 kg), and full (120 cm x 100 cm x 220 cm, up to 1,000 kg). Oversized options are available for larger items.
Q. What is standard insurance for pallet delivery?
A. Standard insurance covers goods in transit based on weight, not value, typically at £1.30 per kg. Some services offer upgraded coverage up to £5.00 per kg.
Q. How can I track my pallet delivery after collection?
A. To monitor your shipment after collection, enter your unique Order ID into the tracking field on the tracking page.
Q. What are the usual pallet collection times?
A. Standard pallet collections occur between 9:00 AM and 5:00 PM on weekdays. Exact arrival times cannot be provided, as they depend on driver routes and daily schedules.
Q. What payment methods are available, and how do refunds work?
A. Payments can be made using major credit/debit cards via Sage Pay or PayPal, with an option to set up Direct Debit for convenience. Refunds for cancellations are processed within 3-5 working days upon request via Live Chat. Compensation for damaged items is covered by insurance, up to £5 per kg.
Q. How can pallets be upcycled for garden projects?
A. Pallets can be transformed into raised garden beds, vertical planters for herbs and flowers, or rustic garden fences.