Q. Is there a benefit to signing up for the newsletter?
A. Yes, by signing up for the newsletter, you’ll receive 5% off your first order. Subscribers also get exclusive access to new product launches, special offers, and promotional events delivered directly to their inbox.
Q. What discount is available on electric bikes?
A. You can save up to 40% on selected electric bikes. This offer applies to various models and is available for a limited time.
Q. What warranty is offered with the electric bikes?
A. New electric bikes come with a 2-year warranty that covers manufacturing defects. For pre-owned bikes purchased through the official website, a 1-year warranty is provided. Please note the warranty does not cover wear-and-tear items such as tyres, brakes, or chains.
Q. Are there any current promotions or discounts on e-bikes?
A. Yes, there are discounts on select e-bike models and occasional offers like a free extra battery with some purchases. For example, during special sales, models like the Netuno Pro may include a complimentary spare battery.
Q. What financing options are available for purchasing an electric bike?
A. They offer flexible, interest-free financing through Klarna and PayPal Credit, allowing you to spread the cost of your electric bike over manageable instalments.
Q. What are the delivery options for electric bike orders?
A. Free UK delivery is available on all orders, with delivery typically taking 3–5 business days.