In 2022, Genpower was appointed as the worldwide distributor for JCB Portable Power and Petrol Equipment, covering petrol generators, wood chippers, petrol engines, petrol pressure washers, and diesel space heaters. Additionally, Genpower secured the UK distribution rights for Jcb-tools.co.uk, offering a comprehensive range of power tools designed to meet the needs of both professionals and high-end DIY users. This partnership reinforces JCB’s commitment to delivering high-performance, reliable equipment to a wide market, ensuring premium tools are accessible for various applications. Shop now with a discount code to save money on the tools you need for your projects.
Orders placed before 3 pm are typically dispatched the same day, excluding weekends and bank holidays. They use DPD for 24-hour delivery, and while DPD doesn’t guarantee next-day arrival, over 97% of orders are delivered the following working day. For Friday orders, selecting the Saturday delivery option ensures 24-hour delivery. Instant support is available via the live chat feature at the bottom right corner of the website.
Q. How can I receive exclusive offers?
A. By signing up for newsletter, you can be the first to know about new products, special offers, and more.
Q. Are there any current promotions or sales?
A. There are frequent promotions, including up to 15% off select items and special multi-buy deals.
Q. Can I use Klarna to pay for my order?
A. Klarna is available as a payment option, allowing you to split your payment.
Q. What is the warranty on products purchased?
A. They offers a 3-year warranty for all portable power products, except for air compressors, welders, robotic lawnmowers, power stations, and jump starters, which come with a 2-year warranty.
Q. Which payment methods do they accept?
A. They accept payments by VISA, Mastercard, Google Pay, Amazon Pay, and PayPal.
Q. Is there free delivery available?
A. Yes, free UK delivery is offered on all orders.
Q. What is the returns policy?
A. You can return most items within 14 days of purchase for a full refund, provided the products are unused and in their original condition.