Q. What discounts are currently available on the website?
A. Selected products are available with up to 10% off, making it easier to enjoy high-quality coffee while saving on regular purchases. These discounts apply to specific items and may vary depending on current promotions.
Q. Is there any discount available for new customers?
A. New customers can receive 10% off their first order, offering a great opportunity to try premium coffee at a lower price. This welcome discount helps make the first purchase more rewarding.
Q. What is the referral offer and how much can be saved?
A. The referral program offers £5 off for both the referrer and the friend. The friend receives a £5 discount on their first order, and once the purchase is completed, the referrer also receives a £5 coupon for future savings.
Q. Are gift cards available and what amounts can be purchased?
A. Gift cards are available in flexible amounts of £10, £25, £50, £75, and £100, making them a convenient gifting option for coffee lovers and allowing recipients to choose their favourite products.
Q. Is free delivery available on orders?
A. Free delivery is available on all orders over £25 across mainland UK, helping customers save on shipping costs while stocking up on their favourite coffee.
Q. What is the return and refund policy?
A. Returns are accepted within 14 days of delivery, provided the items are unused and in their original condition. Refunds or replacements are also available for faulty, damaged, or incorrect products.
Q. Are there any subscription discounts available?
A. Coffee subscriptions offer up to 25% off the first three orders, including popular options like Roaster’s Choice, Smooth, Fruity, and Decaf. This makes subscriptions a great way to enjoy regular coffee deliveries while saving more.