Q. What are the benefits of signing up for newsletters?
A. When you sign up for newsletters, you will stay up to date with discounts and special offers.
Q. How does the rewards program work at Unknown London?
A. The rewards program at Unknown London allows customers to earn points for every purchase, which can be redeemed for discounts on future orders. Additionally, customers can earn points by signing up for the newsletter, referring friends, and following on social media, providing multiple ways to enhance their shopping experience.
Q. What payment methods are accepted?
A. They accepts various payment methods, including major credit and debit cards, PayPal, and Apple Pay, providing convenient options for all customers.
Q. What types of delivery services are available on Unknown London?
A. They offers various shipping options, including free UK standard delivery for orders over £150, which takes 1-3 working days. For orders under £150, the standard shipping fee is £4.95.
Q. Can I track my order after making a purchase?
A. Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor its status until it arrives at your doorstep.
Q. What is the return policy for items purchased from Unknown London?
A. Customers can return items within 14 days of receiving their order for a full refund or exchange, provided the items are unworn and in their original packaging.