Q. How can I get a discount on my first order?
A. You can get 20% off your first order by signing up for the newsletter. After subscribing, you’ll receive a welcome email with your discount and start getting updates on new products and exclusive offers.
Q. Are there any discounts on gourmet cat food?
A. Yes, there are discounts of up to 20% off on gourmet cat food. This includes popular ranges like Gourmet Perle, offering a variety of flavours your cat will love—at a lower price.
Q. Do they offer free UK delivery?
A. Yes! Free standard UK delivery is available on all orders over £29 via Royal Mail Tracked 48. For orders under £29, a delivery fee applies. Faster delivery options are also available at checkout.
Q. What rewards do I get for referring a friend?
A. When you refer a friend, you receive a £5 reward once they complete their first purchase. Your friend also benefits by getting 15% off their first order. It’s a great way to save together while sharing your favourite products.
Q. What is the return policy?
A. If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund. Items must be unused or gently used and returned in their original packaging.
Q. Which payment methods are accepted?
A. You can pay using major credit and debit cards like Visa, MasterCard, and American Express. PayPal is also available for quick and secure checkout. All payments are safely processed to protect your details.