With a wide variety of pet and horse supplies, VioVet Ltd is a company that deals with prescription and non-prescription medications, equipment, toys, and food. Apart from own-branded products and supplements, they stock several leading market brands. More so, they offer good savings to customers who take pleasure in excellent value for money with professional efficient service whenever you beckon. You also get 5-star services from the dedicated team of trained customer service operators and IT specialists that you won’t find elsewhere. This stems from the support of an internally developed and bespoke warehouse system and website which makes ordering of goods simply easy and hassle-free. For this reason, VioVet ranks as one of the top retailers of pet food and medication in the whole of the UK. The high consistency in the service levels makes them a top scorer on Trustpilot after several features on Guardian and Telegraph newspapers. Before settling in Luton in 2013, VioVet Ltd has grown tremendously to become the largest and trusted veterinary supplies retailer in the UK having outgrown two warehouses. Two years later, Pethealth Inc – a Fairfax company in Ontario, Canada – acquired VioVet. Presently, the company boasts of more than 60 staff members while distributing thousands of products to pet owners every month with a wide base of international customers.
Q. Do you have any discounts currently available on your products?
A. They have up to 20% off on various food products listed on their website. You can check the website for various offers and discounts.
Q. Are you having any more special offers?
A. They have a special offer section on their website where you can get the items at very reasonable prices.
Q. What are the benefits if I subscribe to your newsletters?
A. You will receive various coupons/discount codes and offers on weekly basis. Also, you will get notification about the new products arrivals, promotions etc.
Q. Do you provide free shipping?
A. Yes they do provide free shipping for all orders above £29 which you can find on your final checkout page. For more detailed information about free shipping, you can contact their customer service.
Q. What are your standard delivery charges?
A. If you place the order and it weighs under 2kgs you’ll be charged £2.99 and if your order weighs more than 2kgs, you will be charged £4.99.
Q. When do my items get delivered once after I place my order?
A. They use two carrier services which are Royal Mail and DX courier. Royal Mail 24 delivers your items the next working day while Royal Mail 48 delivers items within 2-3 days (it includes Saturday). DX courier delivers your items the next working day.